21+ Safe Gaming Commitment

1qqee Responsible Gaming — Stay in Control

1qqee believes gaming is a form of entertainment — not addiction. We provide all the tools you need to play safely, healthily, and enjoyably.

Gaming is Entertainment, Not a Burden

1qqee always cares about the well-being of its players. Online gaming is a legitimate form of entertainment — but it must be enjoyed responsibly. Read the information below and stay aware of your gaming habits.

Important Notice: The 1qqee platform is only for individuals aged 21 and above. Opening an account or playing games by minors is strictly prohibited. Parents are requested to use parental control software to keep children and teenagers away from online gaming sites.

Gaming becomes a problem when it causes financial, psychological, or family harm. 1qqee wants you to always stay in control. Play for enjoyment, not to win — and always stay within your means.

Our Safety Tools

1qqee provides a number of effective tools to help you stay in control of your gaming.

Set Deposit Limits

You can set your own limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, but lowering it applies instantly.

Time-Out Feature

If you feel you need a short break, use the time-out feature. You can temporarily pause your account for anywhere from 24 hours to 30 days. During this time, logging in or making deposits will not be possible.

Self-Exclusion

If you want to stay away from gaming for a longer period, you can request self-exclusion. This can be applied for 6 months or permanently. Promotional emails will also be stopped during the self-exclusion period.

Session Time Limit

You can set a maximum time for each gaming session. Once the set time is up, the session will end automatically and you will receive a notification. This is effective for avoiding long gaming sessions.

Gaming History Review

By logging in to your account, you can view your full gaming history, deposit and withdrawal transactions, and bonus usage details at any time. Monitor your own habits.

24/7 Support Assistance

Contact our Bengali-language live chat support for any gaming-related concerns. Our trained team is ready to assist you day and night.

Check In with Yourself

Ask yourself the questions below. If the answer to one or more is "yes", it is time to talk to us.

Are you thinking about continuing to play in order to win back money you have lost?
Are you spending more time or money on gaming than you planned?
Are you having arguments with family or friends because of gaming?
Do you feel restless or uncomfortable when you cannot play?
Are you borrowing money or spending your savings because of gaming?
Is gaming affecting your work, studies, or daily responsibilities?
Are you hiding the truth about your gaming from family or friends?

If the answer to any of the above questions is yes, please contact our 24/7 live chat or send us an email. We are here for you and will help with complete confidentiality.

A Simple Way to Set Limits

Setting your own gaming limits on your 1qqee account is very straightforward. Follow the steps below.

1

Log In to Your Account

Log in to your 1qqee account and click the profile icon at the top right. Go to the "Account Settings" section.

2

Open the Responsible Gaming Section

In Settings, look for the "Responsible Gaming" option. All control tools are available here.

3

Choose Your Preferred Limit

Deposit limit, session time, time-out, or self-exclusion — select whichever limit you need. Set the amount or duration.

4

Confirm and Save

Confirm your changes. Lowering a deposit limit takes effect immediately. For any issues, contact our live chat.

21+ Age Policy and Verification

1qqee follows a strict age verification process to protect minors from gaming.

Age Verification

1qqee verifies your age at registration and before your first withdrawal. Verification is done via national ID card or passport. Accounts belonging to anyone under 21 are closed.

Guidelines for Parents

If you have children or teenagers in your household, install parental control software on your devices. Keep your password and login details away from minors. Talk to them openly about gaming.

Core Principles of Safe Gaming

  • Only play with money that you can afford to lose without it affecting your household
  • Never think of gaming as a source of income
  • Avoid gaming while drinking alcohol or under emotional stress
  • Set a fixed time and budget in advance
  • Take regular breaks and spend time with family and friends
  • Win or lose, keep your emotions in check

Need Help? We Are Here

For any gaming-related concern, the 1qqee support team is with you — with complete confidentiality.

Live Chat

For the fastest help, use our 24/7 Bengali live chat. Our trained team will respond instantly.

24/7 Live Chat — in Bengali

Email Support

For detailed requests or self-exclusion, write to us by email. Handled with the highest level of confidentiality.

[email protected]

Read the FAQ

Find answers to common questions about responsible gaming, account limits, and self-exclusion in our FAQ section.

View FAQ

Responsible Gaming — Common Questions and Answers

Find answers to frequently asked questions about responsible gaming tools and policies here.

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you can choose a daily, weekly, or monthly deposit limit and set the amount. Lowering a limit takes effect immediately; increasing it is subject to a waiting period.

Self-exclusion means you are voluntarily asking to be blocked from your account for a set period or permanently. During this time you will not be able to log in, make deposits, or play games, and promotional emails will also be stopped. To request self-exclusion, contact our support team.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is more serious and long-term — it can last from a minimum of 6 months to permanently, and it does not end on its own.

If you keep playing to try to win back money you have lost, spend more than you planned, feel that gaming is affecting your family or work, or feel uncomfortable when you cannot play — these are signs of a problem. In that case, contact the 1qqee support team right away.

No, 1qqee is strictly prohibited for anyone under 21. Age verification is carried out during registration and withdrawal. Accounts suspected of belonging to a minor are investigated and closed if necessary.

Any balance remaining in your account before self-exclusion can be withdrawn. Contact the support team for details — they will walk you through the full process.

Start by contacting the 1qqee support team — we will help you take the right steps. You should also seek advice from a mental health professional or counsellor. Speak openly with family and trusted friends.

Enjoy Responsibly — Welcome to 1qqee

Enjoy slots, cricket betting, and live casino in a safe environment. Choose your favourite game — we are always by your side.